Premier Artists Collection (PAC) offers high-quality Open Edition Prints. These products are made to order and use the highest quality substrates and inks. Since they are Open Edition there is no limit on how many can be produced. Because of this PAC Open Edition prints are generally lower in price.
PAC also offers Limited Edition Prints. These products are also made to order and use the highest quality substrates and inks. PAC Limited Edition prints are signed and numbered by the Artist and have a higher value. Our Limited Edition Prints are produced up to the number set by us and the Artist. Once sold out they will no longer be available. This makes them a great investment. PAC Limited Edition signed prints can increase in value over time.
All prices include printing and packaging. Prices are subject to change without notice and are expressed in US dollars. Shipping costs and sales tax (when applicable) are added to order at checkout. You will have an opportunity to review these costs prior to finalizing your order.
Not all prints are available in the sizes we offer. At this time, only sizes seen in the selection menu for each print will be available.
Applicable sales tax for your order will be calculated and displayed at check out prior to completing your purchase.
We accept Visa, MasterCard, American Express, and Discover as forms of credit card payment. You can also use a PayPal account if you have one.
Credit Card Security
Our secured socket layer (SSL) uses the latest, industry-standard encryption technology to help protect and keep your personal information safe. For more details about our security features and policy, please see our Terms of Service.
If you have questions about your order, email us at email@example.com. Please include your order number and we'll get back within one business day.
PRINTS & MATERIALS
Our prints are made with a High-Precision Ten-Channel Epson fine art printer utilizing MicroPiezo TFP Print Head. Variable droplet printer technology, with droplets as small as 3 picoliter insures maximum, precise results. AccuPhoto HDR screening technology redefines photographic accuracy, color, and clarity.
UltraChrome HDR Archival Ink: Utilizes 10 Color Channels for widest Inkjet Pigment Color Gamut. Simultaneously uses Black, Light Black, and Light Light Black inks, which improves gray balance while eliminating color casts. Outstanding highlight-to-shadow grayscale accuracy for a smoother tonal range Archival Ink extends print life for both color and black & white images up to 200 years.
Unfortunately PAC does not offer frame options at this point. We plan to offer this service in the future.
Color, Tone, Grain, and Image Quality Variance
We have made every effort to ensure consistency between the images you see on our site and the final print you receive. Since the colors and tonality you see depend on your computer monitor and settings, we cannot guarantee they will be 100% accurate to what you have viewed. However, prints will be accurate to the photographer’s criteria and intention. Since the original source of the image, the film substrate and format, photographic grain and relative image softness/sharpness vary from image to image, we have made decisions as to the optimum individual size limit for any selected photograph or print.
Promo Codes / Gift Certificates
We do offer promo codes. This code can be entered in the appropriate field at checkout. At this time we do not offer gift cards or certificates, but we're working to add this feature in the future.
We process orders immediately and will ship your framed print via FedEx Ground within 5 business days from the date your order is submitted. When your order does ship we'll email you a shipping confirmation, including a tracking number. We use FedEx SmartPost if your order is shipped to a PO Box.
All prints are shipped in a reinforced box with a fitted interior protective structure and are shipped via FedEx.
Currently, we only ship within the U.S. We are planning to offer our products globally in the future.
Shipping and Order Confirmation
An email confirmation will be sent to the email address you used when placing your order. And, an email will also be sent to the same email address when your order ships. If you do not receive a confirmation email, please check your junk folder to see if order confirmations are blocked. If you set up an account, you can also check your order history through "My Account".
Orders (Domestic U.S.A.) are estimated to land within 6-10 business days of placing an order (3-5 days to ship, 3-5 days in transit).
Lost or Damaged
If you think your order is lost in transit: Before contacting us, please make sure you have read our processing and shipping times and contacted FedEx using the tracking info that was emailed to you. If after doing both, you think your order has been lost, please contact us and make sure to include your order number. If we determine that your order is lost, we will replace your order. If you receive a damaged product, please contact us as soon as possible and attach a phone photo of the damage.
Tracking Issues and Confirmation
Confirmation is sent when your shipping label is printed. Please allow up to 12 hours for this information to update.
You can checkout as a guest during the checkout process. Please note that if you do not create an account, you won't be able to check your order status through our site or access your order history.
If you receive an error or decline message once you’ve entered the card number, there are several reasons why this can happen:
1. Often declined orders are due to a difference between the billing name & address entered and the name & address on file with your credit card company/bank. Check your credit card statement and enter your name and address as closely as possible as it appears there.
2. If you have made several attempts that were declined, your financial institution may have blocked purchases from our site on your behalf. This is done to protect the cardholder from fraud and unauthorized purchases. You may need to contact the bank or credit card company to remove restrictions and allow purchases on firstname.lastname@example.org.
3. If you’re continuing to experience problems, please reboot or refresh your browser to clear the cache. Maybe try a different internet browser.
4. If none of the above applies, call your issuing bank to see if they can help to determine the problem.
Every print is made-to-order. Unfortunately, we do not allow returns, but will gladly replace the print for the following reasons:
1. You have received the incorrect size
2. You have received an incorrect image
3. Your product is damaged
While occasional damage by FedEx in transit is out of our control, we will work with you to resolve any damage that does occur. However, damage in transit is unusual. Should you need to return your print due to one of the above reasons, please request a return authorization number and ship your print back to us in the original packaging to the return address on the shipping label.
Cancellation and Changes
If you wish to cancel or change your order for any reason, please contact email@example.com as soon as possible. If your order has already shipped you will not be able to modify your order.
All rights to copyrighted images (as indicated on product description pages) on this site are reserved and are protected by U.S. and international copyright laws. Images that we share on this site are for informational purposes only and may not be used in any manner whatsoever without written permission from copyright holder - photographer / artist, not Premier Artists Collection (PAC).
When you purchase a print, you do not purchase the copyright or the right to reproduce the image in any form: your purchase is only a physical copy of the image. You may not use or copy any images for any reason without prior written permission, even if the use is non-commercial, not for profit, educational, or for your own private use.
The use of prints which have been purchased on Premier Artists Collection (PAC) as merchandising tools in a retail environment (which could give the impression that they are associated with third-party products or brands) is strictly prohibited.
For general inquiries please email us at firstname.lastname@example.org.